We run your after-sales, end to end.

After-sales is everything that happens once a customer has bought from you, and we take full responsibility for it. We hand you the software, the technology, and the operating model needed to run all of it without a gap. When it is done right, after-sales becomes a reason your customers stay with you, not a reason they leave. Live now for white goods and home appliances.

Fixolutions Command Center Dashboard
Fixolutions Mobile App

Stop drowning in Support Tickets

We run your entire after-sales operations. You run your product.

01

Complaint Received

Integrated with all your sources
Whatsapp
Email
Call
Website
App
Fixo.
New Complaint
#CX-6821
Ac not cooling
Meryl Streep
+91 9811098271
Received
02

Fixolutions coordinates everything

CRM
Coordinator
Technician
Billing
Customer
Parts Supplied
03

Job closed and value captured

  • Repair within Fixo. TAT
  • SLA Met
  • CSAT 5 Star
  • Loyalty Up, Pilferage Down
  • Revenue Captured
Our Philosophy

The Service Industry Doesn't Have a People Problem. It Has a Systems Problem.

Ford did not speed up his workers. He brought the work to them. Build time fell from 12 hours to 90 minutes, with the same people and a better system.

The Ford Assembly Line, 1913

OUR PRODUCT SUITE

Purpose-built apps for home appliances and consumer electronics after-sales teams.

Potential Enterprise Intelligence Platform Mockup

Potential™

Enterprise Intelligence Platform

  • Live view of every job, technician, and part across your network
  • Integrates with SAP, Oracle, Salesforce, and Microsoft
  • Role-based dashboards, from branch manager to service head
  • Root-cause analytics on repeat failures
  • SEVA customer-experience scoring

To your consumers, from you, through us.

Explore Potential →
Kinetic Consumer App Phone Mockup

Kinetic Consumer

Consumer Experience App

  • One-tap complaint booking
  • Raise tickets by voice
  • Replacement intelligence
  • Lifecycle signals
Learn about Consumer →
Kinetic Technician App Phone Mockup

Kinetic Technician

Technician & Service App

  • Automatic job allotment
  • Smart route optimization
  • Built for on-ground techs, from real field experience
  • Works in low-data and weak-signal areas
  • Simple repair guides, easy to find and follow
Learn Kinetic Tech →

INTELLIGENCE THAT MATTERS

Live data. Real revenue.

After-sales experience is now a purchasing decision. Today's consumers choose brands by how they are treated after the sale, not just at it. Unlock this advantage today, because if you want to survive, you will have to do it eventually.

Service Worth Staying For
Maximize Workforce ROI
Loyalty Up, Pilferage Down
After-Sales Intelligence
Scale With Demand

Service Worth Staying For

Deliver service experiences that customers remember and recommend. Turn after-sales from a cost center into a retention engine.

INSIGHTS FOR SERVICE LEADERS

Practical strategies, industry trends, and expert insights to help you run a smarter, more efficient service organization.

Want to Finally Make After-Sales Your Advantage?

Contact us, and our team will get back to you within 2 hours.

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What best describes your organization?

Select the primary business model for your service operations.

OEM / Manufacturer
Authorized Service Partner
Independent Service Network
Multi-City Service Business

How large is your service operation?

Select the number of active field service technicians in your workforce.

1-25 Technicians
25-100 Technicians
100-500 Technicians
500+ Technicians

What is your biggest operational challenge today?

Select the area that causes the most friction in your service operations.

Technician Visibility
Customer Satisfaction
AMC Renewals
Service Delays
Reporting & Analytics
Workforce Scheduling

Which Fixolutions products are you interested in?

Select all that apply. We will configure customized options for you.

Kinetic Consumer
Kinetic Technician
SEVA™
Potential™
Enterprise Integrations

How soon are you evaluating solutions?

Help us align with your project schedules and milestones.

Immediately
Within 30 Days
Within 3 Months
Exploring Options
Discovery Profile Assembled

Recommended Service Consultation

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Recommended Focus Areas

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